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The questions that are asked every day.
Maybe the answer is already here?
(If not - the ClickEat team is on the other side and we will be happy to answer)
How long does it take to get started with ClickEat?
Most businesses are up and running within a few business days. Our team guides you through the entire setup process: menu, delivery areas, payments, and more — until everything is up and running.
Is the system also suitable for small restaurants?
Yes. ClickEat is suitable for any size - from a small restaurant with one branch to chains with dozens of branches. The system grows with you and you can add capabilities later.
Does ClickEat work with existing POS systems?
Yes. ClickEat interfaces with over 35 POS systems. All orders from the website, app, and kiosks flow directly to the cash register - no double-entry.
Is there a commission on each order?
ClickEat operates on a fixed subscription model - no commissions on orders. The profit from each order remains entirely with you. This is a significant advantage over third-party platforms.
Is ClickEat also suitable for butchers and bakeries?
Absolutely. ClickEat is built for the food industry in all its forms - restaurants, butchers, bakeries, fish, catering and more. Each industry has unique capabilities such as ordering by weight for butchers and pre-order for bakeries.
Is there a branded app in my name?
Yes. ClickEat allows you to launch a branded app for iOS and Android with your business name and logo - customers order directly from your brand.
What does technical support include?
The support team is available Sun-Thu 9:00 AM–6:00 PM via WhatsApp, phone, and chat. Includes opening technical calls, assistance with setup, upgrades, and a full knowledge center with guides.