Support Page
Support is part of the system. Everything you need – all in one place.
Getting Started
Menu, payments, delivery zones and more – everything you need to launch with ClickEat.
Welcome
Start working with ClickEat step by step – from menu setup to order management.
Guides
Everything you need – videos, screenshots, and step-by-step explanations.
FAQs
Answers to common questions about delivery, menu, payments and more.
Contact Us
Need help? We're here – technical support, questions, upgrades and personal assistance.
Quick Links
Secure Remote Access
Safe access for technical support.
Open Bank Documents
Quick access to financial documents and monthly statements.
Menu Upload Excel
Ready-made Excel for bulk menu upload.
Report an Issue Form
Submit a support request.
Payment Questions
Info on billing, bank transfers, and reports.
Menu Image Guidelines
Learn how to format and upload menu images correctly.
No worries – you’re about to become more efficient.
Reach out with one click and we’ll take you one step forward.
Contact Us
Guides
We believe every customer should have full control over their restaurant. That’s why we built ClickEat for complete self-management – simple and intuitive. Here you’ll find the most effective guides to help you save time, avoid mistakes, and work with confidence.
Didn’t figure something out? We’re always here to take you one step further.
Define your business hours and active days. Set delivery zones based on logistics or availability.
Learn MoreOrganize dishes in a navigable structure – e.g., ‘Main Courses’ > ‘Grilled Meats’ or ‘Vegan’.
Learn MoreFAQs
We’ve compiled answers to the most frequently asked questions – from menu setup to reports. No need to wait for support – find answers fast and keep moving.
Support Chat
Live Chat
Live chat with ClickEat support team
Sun–Thu: 09:00–18:00 | Response in minutes
Includes:
• Open technical tickets
• Assistance with settings
• Upgrade requests
Support Hours
Sun–Thu: 09:00–18:00
Friday: 09:00–13:00
Emergency tech support available for active businesses only.
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