Support Page
Support is part of the system. Everything you need – all in one place.
Getting Started
Menu, payments, delivery zones and more – everything you need to launch with ClickEat.
Welcome
Start working with ClickEat step by step – from menu setup to order management.
Guides
Everything you need – videos, screenshots, and step-by-step explanations.
FAQs
Answers to common questions about delivery, menu, payments and more.
Contact Us
Need help? We're here – technical support, questions, upgrades and personal assistance.
Quick Links
Choose the right topic - we'll direct you directly to the right place.
Menu Upload Excel
Ready-made Excel for bulk menu upload.
Need us to connect to you remotely?
Download the small file, run it - and give us the code that appears.
Something not working? Open a service call
Describe the problem and a representative will get back to you as soon as possible - the more detailed you are, the faster we will resolve it.
Want to update portions in bulk?
Download a ready-made Excel file, fill it out and send - we will update your menu.
Question about payments and settlement?
Most payment questions are handled by Payme - our clearing partner.
Need help with menu images?
Dish Photography Guide - How to Take and Upload Photos That Increase Sales
No worries – you’re about to become more efficient.
Reach out with one click and we’ll take you one step forward.
Contact Us
Guides
We believe every customer should have full control over their restaurant. That’s why we built ClickEat for complete self-management – simple and intuitive. Here you’ll find the most effective guides to help you save time, avoid mistakes, and work with confidence.
Didn’t figure something out? We’re always here to take you one step further.
Define your business hours and active days. Set delivery zones based on logistics or availability.
Learn MoreOrganize dishes in a navigable structure – e.g., ‘Main Courses’ > ‘Grilled Meats’ or ‘Vegan’.
Learn MoreFAQs
We’ve compiled answers to the most frequently asked questions – from menu setup to reports. No need to wait for support – find answers fast and keep moving.
Support Chat
Live Chat
Live chat with ClickEat representatives – quick human response to any question or request
- Open a technical call
- Assistance with system settings
- Requests for upgrades and improvements
- Response within minutes during business hours
Clicky - Smart Chat
Artificial intelligence that knows the system in depth — ask any question and get an immediate answer, anytime
- Instant answers 24/7
- Knows all the system features
- Available even when there is no representative
- We would love to receive feedback on the service
