Got a Question? We’ve Got the Answer.

ClickEat is suited for any food business that wants to manage digital orders under its own brand – restaurants, butcher shops, fish stores, catering, chains and franchises, and corporate catering institutions. If you invest in building your brand and want full control over your customers, ClickEat is built for you.

Delivery portals are their brand, not yours. A customer ordering through a portal remains the portal’s customer. ClickEat builds you a white-label system — your domain, your design, your customer data. Every marketing action strengthens your brand alone.

No. Your existing website continues to serve as a branding site and for Google SEO. ClickEat is integrated into it as an ordering system, with a design that matches your visual identity, so the customer feels no transition.

No commitment. You can end the relationship at any stage with 60 days’ notice.

There’s a one-time setup fee that varies by feature level, followed by a fixed monthly payment for support and servers — with no per-order commission. Whether you receive 1,000 or 10,000 orders a month, the payment is the same.

Yes. You can manage multiple branches from a single control center, with dedicated menus, prices, and settings for each branch.

Yes. The system can operate in different languages depending on your target audience. ClickEat is active in both the Israeli and US markets.

Yes, completely. All customer data, orders, and reports belong to the business alone. This is one of the key advantages of an independent system vs. delivery portals that hold that data themselves.

Yes. The onboarding process includes structured training, followed by ongoing support per the service agreement. In addition, Klikey AI is available 24/7 for routine questions.

Yes. ClickEat interfaces with smart POS systems, kitchen printers, KDS screens, and label printers. Orders pass automatically to operations with no double entry. For older “non-smart” POS systems, there’s a connection solution via a dedicated kitchen printer.

With a single button press. There’s a broad quick-close feature — for example, if chicken breast runs out, you can remove all dishes and toppings containing it from the menu at once, without editing each item manually.

Yes. The system has a dedicated telephony module that significantly shortens handling times: details are saved, past orders can be recalled, and dish recommendations are displayed to upsell.

Yes, independently and simply. You can close a delivery zone for half an hour, an hour, or indefinitely — and reopen it when the pressure eases. No need to contact ClickEat.

Yes. Orders from Cibus, 10bis, and other external sources are automatically received in the central system and fed to operations — no manual entry and no separate screen.

Yes. The kiosk station is uniquely designed (not a copy of the website) and allows in-branch order management without additional staff. Inventory, promotions, and menus are synced with the central system.

Yes. The system is built for high loads with stable server infrastructure and continuous monitoring. ClickEat manages millions of orders a year across Israel and the US.

You can define zones by address, distance, or geographic area, with a delivery price and minimum order for each zone.

From the system: Menu → Categories → Add Dish. You can set name, description, image, price, extras, and variants.

You can set separate hours for delivery, self-pickup, and kiosk.

You can send SMS to an individual customer, to a group by segmentation, or to your entire customer database directly from within the system.

Via the management interface: Marketing → Discounts & Promotions. You can create percentage discounts, buy-1-get-1 deals, category discounts, quantity promotions, and more — without limits and without contacting support.

Three options: (1) Full guides page — detailed guides with screenshots for every topic. (2) Klikey AI — answers 24/7 on system questions. (3) Support center — a human agent during business hours.

Yes. Dishes can be filtered by day and hour, so a dish offered only on Fridays is not shown on weekdays. That saves explanations to customers and supports precise weekly production planning.

Dishes can be priced by container or by weight. When a dish is chosen, the container sizes are shown clearly. The final charge is made only after weighing.

Yes. You can define different delivery zones for each day of the week, which suits caterers working on a weekly schedule.

Yes. Because customers order in advance, you have exact data on what was ordered and for when. Reports show which dishes are favorites and which days have demand, which prevents surpluses and shortages.

Yes. The owner decides which actions each franchisee can take (updating prices, adding products, publishing promotions) and which reports and data they can see.

Yes. On each transaction the system can automatically transfer a fixed royalty to the chain owner, with no manual monthly collection.

Yes. The system produces a redemption report by location, so franchisees can settle between themselves.

Sales by location and product, comparison between franchisees, inventory, customers and loyalty. Data is shown both for the whole chain and for each location.

Yes. A chain runs on one infrastructure with a sub-system for each location, so the total cost is significantly lower than setting up a separate system per location. The more locations, the lower the monthly cost per location.

The system shows the current load and availability before ordering. Employees choose a quieter time slot or another station, which spreads demand across time and place.

The system integrates with payroll and HR systems. Each employee is set as fully subsidized, partially subsidized or paying. The check is made automatically at the time of order, according to the organization’s policy.

Organizations, institutions and plants with large-scale on-site dining: technology companies, government and secure facilities, heavy industry, campuses and public institutions. The system serves thousands of employees a day.