Got a Question? We’ve Got the Answer.

ClickEat is suited for any food business that wants to manage digital orders under its own brand – restaurants, butcher shops, fish stores, catering, chains and franchises, and corporate catering institutions. If you invest in building your brand and want full control over your customers, ClickEat is built for you.

Delivery portals are their brand, not yours. A customer ordering through a portal remains the portal’s customer. ClickEat builds you a white-label system — your domain, your design, your customer data. Every marketing action strengthens your brand alone.

No. Your existing website continues to serve as a branding site and for Google SEO. ClickEat is integrated into it as an ordering system, with a design that matches your visual identity, so the customer feels no transition.

No commitment. You can end the relationship at any stage with 60 days’ notice.

There’s a one-time setup fee that varies by feature level, followed by a fixed monthly payment for support and servers — with no per-order commission. Whether you receive 1,000 or 10,000 orders a month, the payment is the same.

Yes. You can manage multiple branches from a single control center, with dedicated menus, prices, and settings for each branch.

Yes. The system can operate in different languages depending on your target audience. ClickEat is active in both the Israeli and US markets.

Yes, completely. All customer data, orders, and reports belong to the business alone. This is one of the key advantages of an independent system vs. delivery portals that hold that data themselves.

Yes. The onboarding process includes structured training, followed by ongoing support per the service agreement. In addition, Klikey AI is available 24/7 for routine questions.

Yes. ClickEat interfaces with smart POS systems, kitchen printers, KDS screens, and label printers. Orders pass automatically to operations with no double entry. For older “non-smart” POS systems, there’s a connection solution via a dedicated kitchen printer.

With a single button press. There’s a broad quick-close feature — for example, if chicken breast runs out, you can remove all dishes and toppings containing it from the menu at once, without editing each item manually.

Yes. The system has a dedicated telephony module that significantly shortens handling times: details are saved, past orders can be recalled, and dish recommendations are displayed to upsell.

Yes, independently and simply. You can close a delivery zone for half an hour, an hour, or indefinitely — and reopen it when the pressure eases. No need to contact ClickEat.

Yes. Orders from Cibus, 10bis, and other external sources are automatically received in the central system and fed to operations — no manual entry and no separate screen.

Yes. The kiosk station is uniquely designed (not a copy of the website) and allows in-branch order management without additional staff. Inventory, promotions, and menus are synced with the central system.

Yes. The system is built for high loads with stable server infrastructure and continuous monitoring. ClickEat manages millions of orders a year across Israel and the US.

You can define zones by address, distance, or geographic area, with a delivery price and minimum order for each zone.

From the system: Menu → Categories → Add Dish. You can set name, description, image, price, extras, and variants.

You can set separate hours for delivery, self-pickup, and kiosk.

You can send SMS to an individual customer, to a group by segmentation, or to your entire customer database directly from within the system.

Via the management interface: Marketing → Discounts & Promotions. You can create percentage discounts, buy-1-get-1 deals, category discounts, quantity promotions, and more — without limits and without contacting support.

Three options: (1) Full guides page — detailed guides with screenshots for every topic. (2) Klikey AI — answers 24/7 on system questions. (3) Support center — a human agent during business hours.

The system connects directly to the in-store scale. At the ordering stage, the system places an authorization hold (J5 transaction) based on the quantities. Only after the actual weighing during order preparation does the automatic final charge occur.

The customer chooses the cut type, thickness, and preparation method on the ordering screen – just like standing at the counter. A free-text notes field can be added for additional requests. When a product runs out, the system updates automatically.

No. The existing website continues to serve as a branding site and for Google SEO. ClickEat is integrated into it as the ordering system, so the customer feels no transition.

The system allows advance preparation: a unique holiday menu, discounts for early orderers, a pop-up for all visitors, SMS to all customers, extended delivery zone management, and automatic stock updates.

According to customer data, an increase is recorded both in transaction volume and in the average order size. The system includes upsell components (complementary products), promotions, gift cards, and a loyalty club — all aimed at growing the basket.

Absolutely. You can filter dishes by day and time — a dish offered only on Fridays won’t appear on weekdays. This saves explanations to customers and lets you plan production week in advance with precision.

Dishes can be priced per container or by weight. When choosing a dish, the packages are displayed clearly and visually. Final billing occurs only after weighing.

Yes. You can set different delivery zones for each day of the week — operational flexibility that suits catering businesses that work on a weekly schedule.

Yes. Since customers order in advance, you have precise data on what was ordered and for when. Reports show which dishes are popular and on which day there’s demand — preventing surpluses and shortages.

Yes. The chain owner determines which actions are permitted for each franchisee — updating prices, adding products, publishing promotions — and which reports and data they can access.

Yes. With each transaction, the system can automatically transfer a fixed commission to the chain owner — without monthly manual collection.

Yes. The system generates a special redemption report by branch, so franchisees can settle between themselves.

Sales reports by branch and by product, comparisons between franchisees, inventory management, customers, and loyalty club. Data is presented both at the chain level and at the individual branch level.

Yes. The chain structure is based on one infrastructure with sub-systems for each branch, making the overall cost lower compared to setting up a separate system for each branch. The more branches, the lower the monthly cost per branch.

Organizations, institutions, and factories with large-scale internal catering: tech companies, security bodies, heavy industry, campuses, and public institutions. The system handles thousands of employees per day.

The system interfaces with payroll, HR, and employee management systems. Each employee can be configured for full subsidy, partial subsidy, a daily/monthly budget cap, or full payment. The check is automatic at the time of ordering.

The system manages precise time slots for each restaurant/station and displays a real-time load map. An employee can choose a less busy slot or alternative station — leading to a significant reduction in wait times.

Yes. The system supports kiosk stations with identification via employee badge/card, connection to payment terminals, and full operation without a personal phone. Suitable for operational and sensitive areas.

The system meets the ISO 27001 standard — data encryption, user permissions, separation of roles, and full control. Suitable for sensitive organizations with high information security requirements.