Our Guides
When you master the basics, you can work smarter, save time, and cut costs. Our guides help you understand how to make the most of ClickEat’s powerful tools— from creating a complete digital menu and managing deliveries to tracking sales data and launching promotions that drive repeat orders. Turn everyday tasks into efficient, precise, and seamless operations.
Welcome to ClickEat
Where new customers get started
We’ve gathered everything you need to know – from setting up delivery zones and managing your menu, to connecting your POS and creating loyalty programs. Our guides will help you master ClickEat in no time.
Initial Setup
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Hours of operation
Edit your regular hours and manage temporary closures.
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Contact details and pickup
Set your location details, hours for pickup and delivery, and official and internal phone numbers.
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Payment methods
Full control of the payment methods offered on each channel: pickup, delivery and kiosk.
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Delivery and pickup zones
Set up delivery areas and pickup points with precise geographic and operational settings.
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Legal documents
Upload and update terms of use, loyalty program terms and your accessibility statement.
Menu Setup
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Categories and subcategories
A good menu structure is the foundation of a good ordering experience.
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Entering dishes
Entering dishes correctly and in order is the basis of professional menu management.
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Options and modifiers
Let customers tailor a dish to their taste, within the limits you set.
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Menu-wide tags
A smart filtering layer that makes the menu easier to browse.
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Editing orders for weighed products
For businesses that sell by weight: butcher shops, fish markets, caterers.
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Quick close for dishes and add-ons
During a rush, turn items and add-ons off quickly without editing each product.
