Marketing
Online System
Streamlining your online ordering process.
Welcome to the ClickEat System
Online food order management – simple, fast, and accurate.
This page is here to help you get started smoothly. Choose a topic to begin
1. Initial Setup
The essentials every restaurant needs to get started right – define hours, zones, POS, and team roles.
Business Hours & Delivery Zones
Define your business hours and active days. Set delivery zones based on logistics or availability.
Read More2. Menu Configuration
The essentials every restaurant needs to get started right – define hours, zones, POS, and team roles.
Category & Subcategory Setup
Organize dishes in a navigable structure – e.g., 'Main Courses' > 'Grilled Meats' or 'Vegan'.
Read MoreMenu Item Entry
Add all your dishes including name, description, SKU, price, and images. Support variations like size and extras.
Read More3. Order & Delivery Management
The essentials every restaurant needs to get started right – define hours, zones, POS, and team roles.
Track Incoming Orders
Monitor all incoming orders online with details, notes, and delivery types – all in one view.
Read MoreQuick Dish Deactivation
Out of steaks? Can’t keep up? Temporarily disable the item to avoid delays or errors.
Read More4. ClickEat Growth Tools
Tools built from real-world experience – for smarter operations, better marketing, and increasing revenue.
Operational Efficiency
Loyalty Program
Building lasting customer relationships.
Starter
Intermediate
Advanced
Promotions
B2B System
Optimized solutions for business clients.
Starter
Intermediate
Advanced
Customer Experience
Food Court Kiosk System
One kiosk, multiple restaurants.
Starter
Intermediate
Advanced
5. Inspiration & Success Stories
Real businesses, measurable results – here’s how restaurants use ClickEat to sell more, operate smarter, and scale.
6. Support
You're never alone – everything you need to get answers, learn the system, and keep growing.
FAQs
Searchable questions by topic: delivery, menu, payment, coupons, technical issues.
Guides
Video tutorials, screenshots, and step-by-step written walkthroughs for every feature.
Live Chat
Real-time chat with ClickEat support. Sunday–Thursday: 09:00–18:00.
Includes:
• Open technical tickets
• Help with settings
• Upgrade requests
Webinars & Sessions
Live or recorded training for staff and managers. Topics include upselling, delivery efficiency and more.
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