Every Payment Method Your Customer Expects

On every ordering channel

ClickEat supports the payment methods customers use every day, active on every ordering channel: website, app, kiosk and phone orders.

  • Credit and debit cards, all major brands
  • Apple Pay and Google Pay: one-tap payment
  • Saved payment methods: fast payment on repeat orders
  • Split payment: divide one order across several payment methods

Risk Management at Checkout

Fewer chargebacks and unpaid orders

A chargeback happens when a customer disputes a charge with their card issuer after receiving the order. Beyond the direct loss, there are fees and damage to your standing with the processor. ClickEat gives you controls that reduce that exposure without making checkout harder for good customers.

  • Customer profile check: order history reviewed before the order completes
  • Real-time detection of unusual patterns
  • Cash blocked for new customers with no history
  • Card required for orders above a set threshold

Information Security

ISO 27001

ClickEat operates under the ISO 27001 information security standard and applies strict procedures to protect customer data, orders and financial information.

  • Payment data encrypted to accepted standards
  • Card details are never stored in exposed form in the system
  • Access control and role-based permissions
  • Full action logging for audit purposes
  • Logical data separation between businesses and chains
  • Stable server infrastructure with continuous monitoring

Add-On: Digital Wallet

Load once, always pay fast

Instead of entering payment details every time, customers load a balance into their digital wallet once, and every future order is charged from it with one tap. For the business, that means cash flow before the order is fulfilled and customers who come back to use their balance. For organizations and campuses, a wallet can be assigned to a specific phone number with tailored usage limits. The Smart Digital Wallet is available as an add-on to the base package, and suits restaurants, chains, campuses, schools and organizations.

  • Load through the website or app
  • Redeem on every channel: website, app, kiosk, phone
  • Usage limits by days, hours, menu categories or location
  • Assignment to a specific phone number: for organizations, parents, campuses
  • Loading bonus, for example load $100 and get $10 free
  • Direct wallet credit as service compensation
  • One-time code verification per transaction, if you choose

Ready to Empower your brand? 

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